3000bet Privacy Policy — How Your Data Is Protected

3000bet is committed to earning the trust of users in Bangladesh. We understand that when you register on our platform, you entrust us with your personal data — a responsibility we take very seriously.

3000bet's Privacy Policy is built in line with international data protection standards. Our goal is simple — keep your data safe and put you in control of it.

This Privacy Policy explains in detail:

• What Information Is Collected
• Why That Data Is Used
• Who Your Information May Be Shared With
• What Rights You Have Over Your Data
• How We Keep Your Data Secure

3000bet collects two types of data — what you provide directly and what is automatically generated through your use of the platform.

Information You Provide Directly:

Automatically Collected Information:

• IP Address & Device Information: Used to ensure platform security and prevent fraudulent activity.
• Browser & Operating System: To ensure the proper functioning of the platform.
• Login Time & Location: To detect unauthorised access.
• Betting History & Activity Log: For service improvement and dispute resolution.
• Cookie & Tracking Data: To improve the user experience.

3000bet uses your data only for specific, legitimate purposes. No data is collected or used without a valid reason.

• Identity Verification: Your name, date of birth, and national ID are used to complete the registration and KYC process.
• Payment Processing: Mobile banking details are used to process deposits and withdrawals correctly.
• Security & Fraud Prevention: IP and device data are analysed to detect unusual transactions or suspicious access.
• Customer Support: Account information is used to resolve your issues and process support tickets.
• Legal Obligations: Certain data must be retained to meet regulatory requirements.
• Platform Development: User experience is analyzed to enhance service quality.
• Promotional Communications: With your consent, bonus offers and updates will be sent to you (you can opt out at any time).

3000bet does not generally share your personal data with third parties. However, in the following limited circumstances, certain data may be shared with specific parties:

• Payment Provider: Necessary payment details are shared with bKash, Nagad, or Rocket to complete transactions.
• Identity Verification Agency: During the KYC process, identity information may be verified with legally authorised verification bodies.
• Legal Authorities: Providing specific data is mandatory upon a valid order from a court or government authority.
• Technology Partner: Technology companies that support platform operations can only access the data necessary for their function, and they are also required to comply with our Privacy Policy.

The 3000bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

3000bet uses three types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings. These are optional.
• Analytics Cookies: Used to understand how users interact with the site. Not personally identifiable.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.

3000bet uses industry-leading technology to protect your data. Our security framework is multi-layered:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Use OTP or app-based two-factor authentication when logging in.
• Firewall & Intrusion Detection: Unauthorized access attempts to the server are automatically blocked.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Masking: Sensitive information (such as ID numbers) is stored masked in the database.
• Staff Training: All 3000bet staff are trained to strictly follow data protection policies.

3000bet believes users are the owners of their own data. That is why we provide you with the following rights:

3000bet does not retain any data longer than necessary. Retention periods for different types of data are as follows:

• Account Information: For the full duration the account is active and 5 years after closure (for legal reasons).
• Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Cookie Data: 30 days to 1 year, depending on the cookie type.
• Support Contact: 2 years from the date of last contact.

Once legal obligations are met, data is securely deleted or anonymised.

3000bet strictly prohibits use by anyone under 18. We do not knowingly collect personal data from minors.

• Date of birth verification is mandatory at the time of registration.
• Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
• Parents are encouraged to enable parental controls on their devices.

3000bet reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• A notification will be sent to your registered email address for any significant changes.
• Continued use of the platform after changes have been made will be considered as acceptance of the updated policy.

Visit this page regularly to stay updated on how your information is protected.

For any questions, requests, or complaints regarding the Privacy Policy, please contact the 3000bet support team. Our data protection team is always ready to assist you.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Language: Support available in both Bengali and English
• Response Time: Typically within 24-48 hours